Terms & Conditions
Parts purchased will comply with the Sale & Supply of Goods Act 1994 and be of "Satisfactory Quality" unless specified at the time of sale.
Parts will carry a minimum guarantee of 30 days and only parts shown on your invoice/receipt are covered by the guarantee/warranty. If any part supplied by ourselves proves to be faulty during this period, it may be returned to us for an exchange. If no exchange is available within 48 hours a refund will be given.
Any part(s) correctly supplied by us and returned to us within 7 days is subject to a 20% handling charge at the managers discretion.
Engines: Customers must state if ancillaries are required. If request has been made, stating complete engine wanted, this means head, block and sump, it does not mean with ancillaries as these may be sold separately, any ancillaries left on the engine e.g water pump, cam belt, anything else are given free of charge and are not covered by this guarantee.
This guarantee is void if any part supplied has been tampered with in any way i.e seal broken, taken apart etc. Please note all parts supplied, are marked with our company stamp/initials, removal of these marks will invalidate your guarantee/warranty.
No parts may be altered, modified or dismantled in anyway (except for routine service adjustment) without our permission. Failure to comply with these terms will invalidate your guarantee/warranty.
Our Guarantee covers parts only. It does not cover any labour charges or from any fault arising from the fitting of this part. We will refund the price of the part in full but will not pay for any fitting charges. It is your responsibility to check that any part(s) supplied is correct prior to fitting.
All goods should be inspected upon delivery before signing to ensure that the item has not been damaged during transit. If goods prove to be damaged, do not sign, refuse delivery & contact us within 1 working day. This is to ensure that if necessary, a claim can be made against the courier company. In the event that the delivery driver does not allow time to inspect the goods or they are damaged, sign the Paperwork or the drivers handheld device as “damaged”
DO NOT SIGN YOUR NAME
, OR delete any wording in the signature box to the effect that the goods were 'Received in good condition'. If you sign for the goods without following this procedure then you are stating the goods have arrived in good condition and the insurance we have paid for ends, you will then not be able to claim for goods that are damaged in transit.
Please ensure all goods are checked thoroughly before being signed for. Refunds are not always possible for goods that have been damaged whilst in transit. The words unexamined or unchecked on the delivery note/docket are not acceptable.
We will not be held responsible for the refund of goods damaged in transit if they have been signed for as in good condition.
Mail order: Under selling regulations a PRIVATE CONSUMER has a 7 day "cooling off" period in which he/she may return the goods to us for a refund. However delivery is a separate contract and once completed is non refundable. Goods once signed for are to be returned at the Customers expense. In the event that a part is supplied as ordered but the customer had ordered incorrectly, we must be contacted immediately and the part returned to us within 7 days of purchase at the cost of the customer. Refunds will only be made upon the return of the goods to our premises.
All engines purchased must be fitted with a new timing belt/cam belt/chain and filled with new oil upon installation. Failure to follow this procedure will result in the guarantee/warranty being rendered null and void.
Gearboxes must be filled with new oil upon installation. Failure to follow this procedure will result in the guarantee/warranty being rendered null and void
By accessing our website and/or placing an order, you agree to be bound by these terms & conditions.
Title to the goods shall remain with us until paid in full with cleared funds. - See more at: http://www.volvosaabbreakers.com/terms-and-condition